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Connexus Repair Intake Form

Welcome

Connexus offers watch repair services for both Connexus and Navisimo clients, serving as Navisimo's official repair partner.

How It Works

1. Your customer submits a repair claim to you.

2. You complete the Connexus Repair Intake Form with the watch and customer details.

3. Ship the watch to Connexus using a trackable, insured method (see Shipping below). If you are a Navisimo client, Navisimo can generate a shipping label on your behalf, which will be billed with your regular Navisimo services.

4. Repairs are completed within 7-10 business days of receipt. We ship straight back to your customer upon completion. If you are a Navisimo client, the return shipping label will be generated on your behalf and billed with your regular Navisimo services.

5. Invoices are issued monthly with Net 15 payment terms for repair work rendered.

For Navisimo clients: if the watch is sitting inventory with Navisimo, has not been sold to a customer yet, and needs to be returned to Navisimo, enter "Navisimo" in all the customer boxes.

Brand Name

Your Brand Email

A warranty claim submission will be sent to your email for your records.

Connexus Repair Intake Form

Brand Name

Your Brand Email

Watch Model

Watch Serial Number

Watch Issue Details

Customer Full Name

Customer Email Address

Customer Address

Customer Phone Number